Privacy Policy
Privacy Policy
This Privacy Policy describes how www.kittyspout.com (the “Website” or “we”) collects, uses, and discloses your personal information when you visit or purchase from the Website.
In addition, you agree to our Message Terms (https://terms.pscr.pt/legal/shop/officialkittyfountain/terms_of_service) and Message Privacy Policy (https://terms.pscr.pt/legal/shop/officialkittyfountain/privacy_policy).
Collection of Personal Information
When you visit the Website, we collect certain information about your device, your interactions with the Website, and necessary to process your purchase transaction. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that uniquely identifies an individual, including the following, as “Personal Information.” Please see the list below for more information about what Personal Information we collect and why we collect it.
Device Information
Examples of Personal Information collected: web browser version, IP address, time zone, cookie information, websites or products you viewed, search terms, and how you interacted with the Website.
Purpose of Collection: To load the website accurately for you and to perform analytics on website usage to optimize our website.
Source of Collection: Automatically when you visit our website using cookies, log files, web beacons, tags, or pixels
Disclosure for Business Purpose: Shared with our processor Shopify
Order Information
Examples of Personal Information Collected: Name, billing address, shipping address, payment information (including credit card number, email address, and phone number).
Purpose of Collection: To provide you with products or services to fulfill our contract, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising related to our products or services when consistent with the preferences you have shared with us.
Source of Collection: Collected from you.
Disclosure for Business Purpose: Shared with our processor Shopify
Customer Support Information
Purpose of Collection: To provide customer support.
Source of Collection: Collected from you.
Minors
This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address below to request deletion of your personal information.
Sharing Personal Information
As described above, we share your personal information with service providers to help us provide services and perform our contract with you. For example:
We use Shopify to support our online store. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your personal information to provide you with targeted ads or marketing that we think may be of interest to you. For example:
We use Google Analytics to understand how customers use the Site. You can learn more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of the Site, purchases, and interactions with our ads on other sites with our advertising partners. We collect some of this information directly and share it with advertising partners, and in some cases, through the use of cookies or other similar technologies (depending on your location, you may need to consent).
For more information on how targeted advertising works, you can visit the Network Advertising Initiative (NAI) educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
Bing - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
In addition, you can opt out of some services by visiting the Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info/.
Use of Personal Information
We use your personal information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you up to date with new products, services, and offers.
Lawful Basis
If you are a resident of the European Economic Area ("EEA"), we rely on the following lawful bases for processing your personal information under the General Data Protection Regulation ("GDPR"):
Your consent;
Performance of a contract between you and the Site;
Compliance with our legal obligations;
Protection of your vital interests;
Performance of a public interest task;
For our legitimate interests, which do not override your fundamental rights and freedoms.
SMS Marketing Terms and Conditions:
We use an SMS platform and are subject to the following terms and conditions. By opting in to receive SMS marketing and notifications from us, you agree to these terms and conditions. By entering your phone number at checkout and completing a purchase, subscribing through our subscription form or keyword, you consent to us sending you SMS notifications (for your order, including abandoned cart reminders) and SMS marketing offers. You acknowledge that consent is not a requirement for any purchase.
Your phone number, name, and purchase information will be shared with our SMS platform "SMSBump Inc". This is an EU company with offices in Sofia, Bulgaria. This data will be used to send you targeted marketing messages and notifications. After sending a text message, your phone number will be passed to the SMS operator to complete delivery.
If you would like to unsubscribe from receiving SMS marketing messages and notifications, please reply "STOP" to any mobile text message we send, or use the unsubscribe link we provide in any text message. You understand and agree that other methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. Text and data rates may apply.
If you have any questions, please text "HELP" to the number you received the text message from. You may also contact us for more information. If you would like to opt out, please follow the steps above.
By subscribing to KittySpout SMS notifications, you consent to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and these text messages may be sent using an automatic telephone dialing system or other technology. Text messages are sent periodically. Consent is not a condition of purchase. Text and data rates may apply. Reply "STOP", "END", "CANCEL", "UNSUBSCRIBE" or "EXIT" to opt-out and receive support. You may receive a text message confirming your opt-out. You understand and agree that any attempt to opt-out by any means other than sending the above opt-out command will not be a reasonable means of opting out.
Retention
When you place an order through the Site, we will retain your personal information unless you ask us to delete it. For more information on your right to deletion, please see the "Your Rights" section below.
Automated Decision Making
If you are a resident of the European Economic Area, you have the right to object to processing based solely on automated decisions (including profiling) when that processing has legal effects concerning you or otherwise significantly affects you.
We [do/do not] use customer data to make fully automated decisions that have legal or other significant effects on you.
Our processor Shopify uses limited automated decisions to prevent fraud that have no legal or other significant effects on you.
Services that contain elements of automated decision making include:
A temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist will last for a few hours.
A temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist will last for a few days.
Selling Personal Information
Our website sells personal information, as defined in the California Consumer Privacy Act of 2018 (“CCPA”).
Your Rights
GDPR
If you are a resident of the European Economic Area (EEA), you have the right to access the personal information we hold about you, transfer it to a new service, and request that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us at the contact details below.
Your personal information will be processed first in Ireland and then transferred to locations outside of Europe for storage and further processing, including in Canada and the United States. For more information on how data transfers comply with the GDPR, please refer to Shopify’s GDPR whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
California Consumer Privacy Act
If you are a resident of California, you have the right to access the personal information we hold about you (also known as the “right to know”), transfer it to a new service, and request that your personal information be corrected, updated, or deleted. If you would like to exercise these rights, please contact us at the contact details below.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a variety of different cookies, including functional cookies, performance cookies, advertising cookies, and social media or content cookies. Cookies allow websites to improve your browsing experience by remembering your actions and preferences, such as logins and region selections. This means you don't have to re-enter this information each time you return to the website or browse to different pages. Cookies can also provide information about how users use a website, for example, whether they are first-time or frequent visitors.
We use the following cookies to optimize your experience on our website and to provide our services.
Cookies necessary for the operation of the store
Name Functionality
_ab Used with administrator access.
_secure_session_id Used with storefront navigation.
cart Used with shopping carts.
cart_sig Used with checkout.
cart_ts Used with checkout.
checkout_token Used with checkout.
secret Used with checkout.
Secure Customer Signature Used with customer login.
Storefront Summary Used with customer login.
_shopify_u Used to facilitate updating of customer account information.
Reporting & Analytics
Name Functionality
_tracking_consent Tracking preferences.
Landing Page Tracking landing page
_orig_referrer Tracking landing page
_s Shopify Analytics.
_shopify_fs Shopify Analytics.
_shopify_s Shopify Analytics.
_shopify_sa_p Shopify Analytics related to marketing and referrals.
_shopify_sa_t Shopify Analytics related to marketing and referrals.
_shopify_y Shopify Analytics.
_y Shopify Analytics.
How long a cookie stays on your computer or mobile device depends on whether it is a "persistent" cookie or a "session" cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in a number of ways. Please note that deleting or blocking cookies may negatively impact your user experience and parts of our website may not be fully accessible.
Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, which are typically located in the "Tools" or "Preferences" menu on your browser. For more information on how to modify your browser settings or how to block, manage or filter cookies, please refer to your browser's help files or visit the following website: www.allaboutcookies.org.
In addition, please note that blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt-out of these third parties using your information, please follow the instructions in the "Behavioral Advertising" section above.
Do Not Track
Please note that because there is no consistent industry understanding on how to respond to "Do Not Track" signals, we do not alter our data collection and use practices when we detect such signals from your browser.
By using our website, you (the visitor) consent to allow third parties to process your IP address in order to determine your location for currency conversion. You also consent to the currency being stored in a session cookie on your browser (this is a temporary cookie that is automatically deleted when you close your browser). We do this to ensure that the selected currency remains selected and consistent while you browse our website so that prices can be converted to your (the visitor's) local currency.
Changes
We may update from time to timeThis Privacy Policy to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
Contact
For more information about our privacy practices, if you have any questions, or if you wish to make a complaint, please contact us.